Fell free to Ask+1-802-341-3461
How do I get a refund from Air Canada?

How do I get money back from Air Canada?

Air Canada is the largest airline in Canada that offers an extensive range of domestic and international flights. The airlines provide the best assistance for the process of reservation, rescheduling cancellation, and refund of the flight ticket. People always get stuck in the long process of canceling and refunding their flight tickets. The airlines make this process easy for you with the Air Canada refund policy and explain how you receive the refund on the cancellation of your flight ticket. The refund policy of Air Canada is explained there for you.

Air Canada Refund Policy

  1. As per the 24 hours policy of the airlines, if the passenger cancels their flight ticket within 24 hours of its booking, in that case, they will be liable to get a complete refund for the cancellation of their flight ticket. Provided the reservation was made at least one week before the flight's scheduled departure.
  2. Suppose the cancellation was made due to a medical emergency in the passenger or any of its close relatives. There will be a complete refund of their canceled ticket.
  3. If you cancel your booking after 24 hours of the booking, in that case, there will be some cancellation charges on the cancellation of your flight ticket.
  4. If you cancel your basic economy flight ticket after 24 hours of the booking, then there will be no refund on cancellation.
  5. If there's a delay of 3 hours in your flight departure and you opt for the cancellation, you'll be liable to get a complete refund on the cancellation of your flight.

Steps to request a refund from Air Canada

After knowing in detail the process of getting the refund of your flight ticket, a simple process is required to be followed to get an Air Canada refund online as well as offline mode.


  • Get onto the Air Canada official website ( and jump on the 'Manage Booking' section. 
  • After getting onto 'Manage Booking, fill out the details like the PNR number and the last name of the passenger and click on retrieve booking. 
  • After getting in, select the flight on which you booked your flight ticket and proceed towards the cancellation process.
  • Choose the cancellation option and follow the on-screen process to make the payment for cancellation charges if applicable. 
  • Once the process of cancellation is complete, fill out the 'Air Canada refund request form' and initiate the process of refund. 
  • After submitting the refund request form, you'll receive the confirmation on your registered email address.

Contact Air Canada for a refund

You can request a refund and cancellation at the help desk of Air Canada available at the airport. Dial the toll-free number 1 (888) 247-2262 and request a refund from the support executive.

How long does an Air Canada Refund take?

Air Canada takes longer than other airlines, and it will take between one to three months for the refund to get credited to your bank account. The airlines provide the refund to the passengers through the original mode of payment, and if the payment were made in cash, in that case, the airlines would contact you to know the details of your bank account in which you want the refund. The Air Canada refund processing time also depends upon the reason and time on which the cancellation was made.

Can I get a refund from Air Canada due to Covid?

  • If a flight gets canceled due to the Covid19 pandemic, the airline will refund the ticket amount completely.
  • The airlines want the passenger to present the vaccination certificate and Covid19 negative test report no more than 24 hours before the flight departure.
  • If the passenger's report comes positive, in that case, the airlines will not allow them to board the flight, and the amount of their ticket will get refunded to them.
  • If the flight gets canceled because of government rules, in that case as well, the airline is liable to refund the number of unused tickets to their passengers.