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How do I call Avianca from Colombia?

How do I call Avianca Agent from Colombia?

Avianca is a Colombian airline and a legacy carrier. It provides flight services to more than 80 destinations all around the world. People who are going to travel with Avianca to/from Colombia must know how to call Avianca from Colombia or at least have the phone numbers for emergencies. Here are the steps that you can follow to make a phone call at Avianca using their Colombia phone number.

  • Open the official website of Avianca.
  • Look for Contact Us under Quick Links and click on it.
  • Click on Colombia and then on Telephone lines.
  • The contact numbers will appear.
  • Dial Avianca Colombia phone number: 01800 0953 434.
  • Carefully follow the IVR commands.
  • Then, press the key to speak to an agent.
  • Soon, an agent will connect with you.
  • Talk to them about your issue in detail.
  • Follow the instructions to resolve the issue.

Contact via chat

Avianca also allows its passengers to contact Avianca Colombia customer service agents using WhatsApp chat. If you don’t want to talk to an agent over the phone, then you can opt to chat with them on WhatsApp. The WhatsApp services are automatic and available 24 hours a day. The steps required to talk with Avianca on WhatsApp are as follows:

  1. First, visit the official website of Avianca.
  2. Click on Information and Help.
  3. Wait for the page to load.
  4. After that, scroll down and click on Contact Us via WhatsApp.
  5. Click on the Continue to Chat button.
  6. Use WhatsApp web or download WhatsApp.
  7. Type the message and send it.
  8. Within a few seconds, you will get a response.

What is the customer service hour at Avianca Colombia?

The phone call service is available 24 hours a day at the Avianca Colombia office. However, there might be service hours for other countries. So, make sure to check the timings on the Help and Contact page of the airline website. The chat services and other self-help services are available 24/7.