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How do I get a callback from Alaska Airlines?

How do I request an Alaska Airlines callback service?

Alaska Airlines offers a callback facility to our passengers as well as offers various channels to communicate with the customer service team and get an Alaska Airlines to call back along with the solution to your query.

If you want to speak to a customer service agent to get a solution to your problem, be it related to making a reservation, you want to request a refund, or you want to share your feedback, getting in touch with an agent may be difficult at times. You may go through the information below to get a callback from Alaska Airlines.

Ways to get a callback from Alaska Airlines

Requesting a call back from Alaska Airlines by calling

  • Dial the Alaska Airlines call back number 1-800-252-7522 Once getting connected, they have to follow the auto-generated chat instructions 
  • Press 1 for reservation. 
  • Press 2 for flight ticket changes. 
  • Press 3 to proceed with the ticket cancellation. 
  • Press 4 for a refund request. 
  • Press 5 to request a callback. 

When you select the callback option, the call will automatically get disconnected, and the Alaska representative will connect with you within 24 hours. 

Via callback form

The official website can be used to get a callback from the airline. The website has all the contact information on it. You may follow the steps below.

You have to open the page and click “help center.”
Go to the communications section on the page and select “Feedback.”
You must enter your contact information and your first name, and your last name.
Write your message and request to get a callback.
Once you send the message to the airline, you will get an email with an update on your request.

Via Live chat:

One of the best ways to get a callback from Alaska Airlines is by using the live chat option. You have to request a callback from an agent once you have started chatting. The customer service agent will reply to you instantly.

What is the number to call back Alaska Airlines?

The number to callback Alaska Airlines is 1 800 252-7522. Once you dial the number, you have to follow the IVR instructions to get to an agent. If you are unable to connect, you will be directed to another round of IVR instructions where you will get the option to get Alaska Airlines to call back service by pressing the relevant number.

Why does Alaska Airlines take so long to answer the phone?

Alaska Airlines takes so long to answer the phone because the airline receives hundreds of calls daily, and the phone line is heavily busy most of the time. In case you are calling at an odd hour, when an agent may not be available, it may take a long time for Alaska Airlines to answer the phone.

Will Alaska Airlines actually call me back?

Yes, Alaska Airlines will actually call you back if you have requested a callback.

How long does it take for Alaska Airlines to respond?

It may take a maximum of 15- 20 minutes for Alaska Airlines to respond to a phone call from a customer. If you are not able to connect with an agent and you are unhappy with the Alaska Airlines call-back time, you may use an alternate way to communicate with the airline.