Fell free to Ask+1-802-341-3461
How do I get in touch with TUI customer service?

Contact Quickly TUI live agent by phone

You can contact TUI by phone by using the number +4420 38 303 111. Calling is the best way to connect with the airline quickly to get a solution to your query. Follow the mentioned call IVR instruction to directly speak to someone at TUI:

  • Dial the TUI phone number +4420 38 303 111 to reach an agent.
  • If you are a Belgium passenger, dial +32 (0)2 717 86 61
  • Press 1 if you want help with a reservation.
  • Press 2 to claim a refund.
  • You can press 3 for issues related to baggage.
  • You may press 4 for new offers and discounts.
  • If you want to speak to an agent, you have to press 9.
  • For queries related to a booking, you must have the relevant documents readily available when you call the TUI phone number UK to get the best service possible.

TUI other services contact details

Dial 0203 451 2688 for Holidays and Flights
Dial 0203 451 2688 for River Cruises information
Dial 0203 636 1862 for Marella Cruises information
Dial 0203 451 2684 for group booking
Dial 0203 451 2688 to get special assistance
Dial +4420 38 303 111 if you are calling from abroad

4 other Quick Ways to speak to someone at TUI

You can talk to a TUI agent by using any of the ways to communicate with the customer service team given below, which is offered by the airline.

Via social media:

TUI Airways is available on social media platforms like Facebook, Instagram, and Twitter. Many customers get in touch with TUI UK using social media on a daily basis. You have to follow the websites given below to stay updated on the latest news, offers, and discounts offered by the airline. You have to send a message to talk to a representative.

Facebook -
Twitter -
Instagram -

Via the email address: 

Customers can send an email using their email address to speak to a customer service agent at TUI Airways. You have to elaborate on the query you have and mention the contact details to get assistance. A reply will be sent to you within 5-7 days.

Via live chat:

You can live chat with an agent rather than using the Tui customer service telephone number to get the solution to your query. You have to mention the reference number and passenger's last name so that you can get the best possible solution to your query. It is one of the best ways to get an instant reply from the airline.

Via contact form

If you still want to know about more ways to connect with the airline, you must visit the official website if you do not prefer to use the TUI Live chat option, as you can find all the ways to get in touch with the customer service team on a single page. You may follow the steps below and get the solution to all your travel-related queries.

  1. Open the homepage - and click "Contact us".
  2. You will find various options on the website that can be used.
  3. Choose a relevant tab and place a call if required, or you can fill up a form if your flight is delayed or for baggage-related issues.
  4. To fill out the Tui travel complaint form, you have to enter your name, telephone number, email address, and booking reference number along with your query to get the solution to your query.
  5. If you want to claim a refund, you have to provide your bank details so that you can get the refund.

How do I contact TUI when abroad?

You can contact TUI when abroad by texting 80247 or by dialing +4420 38 303 111. The customer service agents are available 24/7 to get in touch with you. The charge for the text will be at the local network rate.

What is the telephone number for TUI customer services? 

The telephone number for TUI customer service is +4420 38 303 111, which can be used to book a trip. You have to dial the number and follow the voice commands to get to a representative to get the solution to your query.

What is the address for TUI UK?

The address for TUI UK is given below.
Wigmore House, Wigmore Lane, Luton, LU2 9TN

How do I make a formal complaint to TUI?

You can make a formal complaint to TUI by visiting the official website and filling up a form. 

Does TUI have 24-hour customer service?

Yes, TUI does have 24-hour customer service.

What is the phone number for the TUI group?

The phone number for the TUI group is 0203 451 2682 or +44 (0)203 451 2688, which is for cruise booking and booking for holidays and flights, respectively. After dialing the number, you have to follow a set of voice instructions to get the desired results. Whether you want to make a reservation, claim a refund, or share your suggestion, you can speak to a customer service agent and get the task completed.

Which airport does TUI fly to in Belgium?

The airports that TUI flies to in Belgium are listed below.

  • Antwerp international airport at Antwerp
  • Brussels Airport at Brussels
  • Brussels South Charleroi Airport at Charleroi
  • Liege airport at Liege
  • Ostend Bruges International Airport at Bruges

How long does it take to get through to TUI? 

It takes an average of 10-25 minutes to get through to TUI. However, depending on the time you make the call, it might take up to an hour for the airline to pick up your call.

What is the phone number for TUI travel insurance?

The phone number for TUI travel insurance is 0203 093 0031. The TUI contact Number opening times are 8:30 am, and the closing time is 8 pm from Monday to Friday.

  • On Saturdays, the number is available from 9 am to 5 pm.
  • On Sundays, you can connect between 10 am to 4 pm.
  • You may call the number to purchase travel insurance easily. 

The details above will help you contact TUI Airways customer service. If you require any other help, visit the official website or call the customer service number.