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How do I get a refund from TAP Air?

TAP Portugal is one of the world's largest aircraft carriers, and people choose them repeatedly. Suppose you want to fly on your vacation with the TAP Portugal flight. Suddenly you get a call stating that you have a meeting on that day, and canceling the reservation is your only option. In that situation, you will be thinking, "whether TAP Portugal gives you a refund for the cancellation or not?" If you are in doubt, must to read the article to get complete information on tap air portugal refund. 

What are the TAP Portugal refund policies? 

In every airline, there are certain sets of rules for refunds. These rules make the criteria about the amount of refund, how to get a refund, etc. TAP Portugal is not an exception. In the following sections, tap portugal refund policy is described. 

  1. For a cancellation within 24 hours of booking, there will be no deduction of the amount of refund. 
  2. After 24 hours of the booking, the 24 hours cancellation policy is over, and TAP Portugal takes a cancellation fee according to the class and time of the cancellation. 
  3. If TAP Portugal cancels the flight By itself, either they will arrange a flight for you or give you a full refund. 
  4. If the flight is canceled due to bad climate conditions or some inhuman causes, they are liable to refund you the whole amount, or they will arrange a new flight shortly. 
  5. If the flight gets delayed, they will give you compensation depending on the time. 
  6. For any covid related or emergency health reasons, you will get the full refund with proper documentation or medical certificate. 
  7. In the case of an overnight flight, they will arrange accommodation if the flight gets canceled.

How do I get a refund from TAP Air?

So as you have read the terms and conditions, you know whether you get a refund or not. You can use these simple methods to get a refund from TAP Portugal air. 

Via Refund request form: You can ask for a refund via submitting the tap air portugal refund request form. This is available on TAP Portugal's official site. Follow these steps to apply for the refund: 

  • Open Browser and go to
  • After the homepage opens, click on the 'Managing and booking' section. 
  • Enter your last name and booking no. 
  • Now retrieve the booking. 
  • Select cancel and refund.
  • Fill out the TAP Air refund request form and submit it.

Contact TAP Portugal for a refund

Via Call: You can also call TAP Portugal for your refund. Talk to a customer agent about the refund, and he will initiate the refund. 

Go to the 'contact us section here; you can find TAP airline's phone number 1 800 903-7914.
Call the number and follow the IVR. 
Press 7 to talk to a customer service agent and ask for a refund. 

How long does it take to get a refund from TAP Air Portugal?

The TAP Air Portugal refund time depends on the method you want to get the refund. 

  1. If you used a credit card or want the money directly to your bank account, it will be refunded within 7-10 days. 
  2. If you want the money in cash or cheque form, it will take 20-30 days.  

How do I get my full TAP refund?

You must agree to the terms and conditions to ask for a full refund at TAP Portugal. In the following conditions you are permitted to get a full refund:

  • You have to cancel the TAP air reservation within 24 hours of booking. 
  • You canceled your ticket because you recently got infected with covid or have an emergency medical condition. You have to submit proper documentation regarding that. 
  • If the flight got canceled from their side and you were not a reason for that. 

How much is the TAP Air Portugal cancellation fee?

If you cancel the booking after 24 hours and are not eligible for a full refund, you must pay the tap air portugal cancellation fee. The fee is divided into $100-$400 depending on the time and class of your ticket.