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How do I get a refund from Avianca?

Plans can be canceled anytime and affect more whenever you travel via air to your preferred destination? If you have canceled your Avianca flight ticket, then you have an option to get a refund as per the refund policy. You can make Avianca refund request online in a simple way after following the below steps:

How do I get a refund from Avianca?

Here are the following procedure that you have to follow to get the refund from Avianca Airlines, follow all the below steps:-

  • Initially, you have to go to the official website and then move to the menu option.
  • Now, you have to sign in to the account by entering the credential of username and password.
  • Then, click on the airlines refund request option and tap on the cancelation tab.
  • Now, you have to select the ticket which you want to cancel and tap on that and submit the Avianca refund request form. And also
  • you have to read all the policies of Avianca Airlines.
  • Now, you have to make the payment and click on the access button.

How long does it take to get a refund from Avianca?

The Avianca refund process time will depend on all your travel fares and the mode of payment you make while booking the flight, below are the following:-

  1. According to the refund policy, a passenger can get their refund within the 30 days your request is accepted.
  2. If you make the payment from the card then it will take 7 to 10 business days to get a refund from Avianca airline.
  3. If you book the flight ticket through the vouchers then it may take 20 business days to get the refund.

What is Avianca refund policy?

Below are the following refund policies of Avianca airline, you have to keep all these things in mind while booking and canceling the flight ticket:-

  • If you cancel the ticket within 24 hours of your ticket purchase then you don’t have to pay any cancellation charges or taxes.
  • If you cancel the flight ticket after 24 hours of booking then you have to pay the refund charges that depend on your travel fare, cancellation timing, and many more things.
  • The Avianca airlines refund policy process depends on the mode of your payment. If you make the payment from cash and cheque then it will take 15-30 business days, and if you make the payment from a credit card then it will take less time according to the other.

How do I contact Avianca for refund?

There are various methods that assist you to stay in touch with customer service to get the refund from the Avianca flight, you can select any methods to follow to get the refund. Below are the following steps that you have to follow:-

Contact Customer service- to connect with a live person on the call, you have to get their customer service contact number 1 (800) 284-2622 and dial that to get in touch with them. Follow the below steps:-

  • Access the official website and then search for the contact us tab.
  • Then, you have to dial the customer service number 1 (800) 284-2622. And you will get connected with their IVR.
  • Now, follow all the instructions, if you want to complain then press the 1 button.
  • If you want to get the information about your luggage then press the 2 buttons.
  • If you want to make the changes or cancel your flight then press the 3 buttons.
  • Lastly, if you want to talk with someone then you have to press the 7 buttons.

Email address- There are the best ways to connect with a person on Avianca airline is through the email address. You can directly connect with the person or can easily send all the queries with documents at Now, compose a message and attach the document then send it to them and you will get the Avianca refund 24 hours.

Live chat- if you want to connect with them through chatting then there is an option to get connect with them. For that you have to follow the given option:-

  1. Firstly, you have to go to the official website of Avianca airline and then search for the contact us option.
  2. Then, you have to go to the chat now option and click on that.
  3. Now, a small chat box will open up on your screen, and then you can send them all the queries.

Hopefully, all the detailed information related to how do I get a refund from Avianca flight will be productive for you ad help to get the full refund by following all the steps. If you have any issues then you can try to connect with their customer service. They are available 24/7 to assist their passengers.