How do I contact the Barcelona Airport (BCN) agent?

Barcelona-El Prat Airport is the second busiest airport in Spain, located southwest of the center of Barcelona. The airport is home to many airlines, including Air Europa, Vueling, Iberia, etc. Sometimes, there are chances that your baggage is lost, or you have general queries related to the terminal or anything; you can contact Barcelona airport to solve your problems and travel hassle-free.

There are many ways to contact the airport. Some of these are as follows.

Speak with an agent over the phone

There is an option to call Barcelona airport and speak with an agent to get any queries/issues resolved within seconds. The staff members at the airport are very polite and quick to answer the phones. To speak with an agent, call Barcelona airport phone number at +34 91 321 10 00 and follow the steps given below.

Make sure to dial the correct phone number +34 91 321 10 00
Select the language you prefer to speak over the phone.
Listen to the automated IVR
Press the correct keys accordingly.
Once the call is connected, speak to them about your queries/issues.

Send them an email

Another option to get in touch with airport customer service is by sending them an email. It is a reliable source of options, and a live representative from the airport will look into your problem and send a reply within 48 hours with a solution to your query. Draft a formal email concerning all your queries or issues and send it to bcninformacion@aena.es.

Post on their mailing address

Passengers can also use this contact option and post a letter with a stamp on their mailing address. This contact option might not be as fast as compared to the other methods for a reply, but a reliable one.

The postal address is 08820 El Prat de Llobregat, Barcelona, Spain.

A live representative will look into your problem and send a reply as soon as possible.

How do I contact Barcelona airport about lost baggage?

If your luggage gets lost at the airport, passengers can seek assistance from staff members at the airport to find the baggage or get a claim for it instead. The airport has dedicated staff members and will resolve your problem as soon as possible. Call the Barcelona airport lost and found phone number at +34 932 59 64 40. Their service hours are from 08:00 a.m. to 10:00 p.m. daily.

How do I email Barcelona airport lost and found?

Passengers who fail to call the lost and found department for their lost luggage during their service hours also have the option to contact them by sending an email with all the required details. The email address for the lost and found department is objetosperdidosbcn@aena.es. Draft your email and send it to the airport to get a reply within 48 hours.

Where is the baggage claim at Barcelona airport?

Terminal 1 at Barcelona Airport is a three-story building that accommodates both non-Schengen and Schengen aircraft. The ground level is used for arrival purposes, and there are many baggage reclaim areas according to the airline you are traveling with. When the flight lands, passengers are informed of where they can claim their baggage, or they can simply avail of Barcelona airport customer service by simply asking the staff members.

Which terminal in Barcelona airport is international?

Barcelona airport has two terminals. Terminal 1 of the airport is the main terminal and is in charge of both domestic and international services of all the major airlines. Terminal 1 has three levels and five boarding areas along with many facilities, including premium lounges, ATM, currency exchange, WiFi, etc. Terminal 2 handles low-cost carrier flights.

How long does it take to get through security at Barcelona airport?

Just like any airport, passengers have to go through a security check at Barcelona airport. The wait time is between 50 to 60 minutes. To be on the safer side, it is advised that passengers must arrive at the airport on time and at least have more than one hour for the security check in case there is too much crowd at the airport.

When should I arrive at the Barcelona airport?

If you have a flight from Barcelona airport, it is advised to reach the airport on time so that you have enough time for baggage drop and security checks. For domestic flights, passengers must reach the airport at least 2 hours before the departure of the flight, and for international airports, 3 hours prior.