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How do I contact British Airways London Heathrow?

How do I call the British Airways desk at Heathrow?

British Airways is the second-largest UK-based airline that operates flights to 170 destinations in 70 countries. The airline, with its ever-expanding network and fleet size, continues to grow and provides one of the best travel experiences for passengers flying with them. Along with premium services on board, British Airways also offers excellent customer service. If you want to call the British Airways desk at Heathrow, one of the airline’s main hubs in London, you can do so easily. 

Passengers can avail of British Airways customer service by speaking with an agent from the airline over the phone. To get instant answers to your problem, call the airport customer service desk directly and follow the steps given below. 

  • Please dial the British Airways Heathrow phone number 0344 493 0787.
  • Flight Information, dial: 0844 493 0 777
  • Customer Relations and all other enquiries, dial: 0844 493 0 787 
  • Follow the instructions given on the automated IVR and press the keys correctly. 
  • Your call might get a hold-up time; please wait for your call to get through. 
  • Once your call is connected with an agent, speak to them for your queries/issues. 

How do I contact British Airways London Heathrow?

There are chances that on some days, the British Airways Heathrow phone number is taking too long to answer. In such a case, there are many other ways you can contact the airline at Heathrow Airport. 

Fill out the contact form

For any kind of inquiry, complaint, compliment, or any other feedback, the airport provides an option to contact them by filling out a form. Fill out the form by following the below-mentioned steps, and a live representative will get back to you as soon as possible. 

  1. Visit the Heathrow Airport official website on your web browsers. 
  2. Select the ‘Contact Us’ option given in the drop-down menu under ‘Help.’
  3. Scroll down on the redirected page and tap on ‘Contact us online.’
  4. Fill in all the required details in the form and attach documents. 
  5. Submit the form and wait for a reply. 

Connect on social media 

Social media is an excellent source to connect with users from different places. British Airways at Heathrow Airport has its social media platforms on Facebook and Twitter. To avail of  Heathrow British Airways customer service, you can connect with them on their social media and message them directly for your queries/issues. The estimated wait time for a reply on social media is 30 minutes. 

Send the letter to the postal address 

There is an option to contact the airport by sending a letter to their postal address. This contact method may not be as fast as others to get a response, but a reliable one. A live representative from the airline will look into your problem and send a response as soon as possible. 

The postal address is: 

Heathrow, PO Box 887, 3 Manor Court, Exeter, EX1 9YT

Explore the FAQs page 

Heathrow Airport in London has some frequently asked questions and information on its official website for passengers needing assistance with anything. To save some time and find answers quickly, explore the FAQs page. 

What terminal at Heathrow is British Airways?

British Airways at Heathrow Airport in London operates in Terminal 3 and Terminal 5. Passengers can find out their terminal details mentioned on their tickets and boarding pass. Another way to find out the departure and arrival airport of your flight is to use the Which London airport and terminal tool mentioned on the official website of the airline. 

How do I contact British Airways Heathrow Terminal 5?

To contact British Airways in Heathrow Terminal 5, passengers can call their customer service number 0844 493 0 777, fill out the contact form, connect on their social media, and use their postal address. 

What is the phone number for Heathrow baggage issues?

Sometimes, while traveling, there are chances that your luggage gets lost, damaged, or delayed. For that, passengers can seek assistance from the airport to track their luggage or get compensation for it. The British Airways Heathrow contact number for baggage issues is +44(0) 844 824 3115. 

How long does it take to claim baggage on Heathrow?

At Heathrow Airport in London, the luggage usually takes 20 to 30 minutes to reach the carousel in the baggage claim area. The maximum wait time to claim baggage would be somewhere around 40 to 50 minutes. 

Where is British Airways at London Heathrow?

Passengers, if they want to reach the British Airways office at Heathrow Airport, they must know it is headquartered at Waterside, Harmondsworth, near its main hub at London Heathrow Airport. The airline operates from Terminal 3 and Terminal 5 from Heathrow Airport. To find out the details of your terminal, please visit the official website.