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How can I get hold of Virgin Atlantic?

How do I get a hold of someone on Virgin Atlantic?

When we fly with any Airline, we get into many problems, which is normal because if you are flying for the first time or you want to discuss something related to travel. So, you can get a hold of Virgin Atlantic by using their phone number. And they will help you to solve your query. And to learn the procedure, you can follow the steps below. 

Get hold of Virgin Atlantic by calling

  • Make a phone call on 1 800 862 8621 this number. 
  • Now choose your language and press 1. 
  • Press 2 for reservations and queries related to reservations. 
  • Press 3 for general queries. 
  • Press 4 for the cancellation and refund. 
  • Press 5 for flight change or related questions. 
  • Press 6 to book an assistant at the Airport. 
  • Press 9 to associate with the customer service of Virgin Atlantic. 
  • Now, wait till the call connects and then ask your doubts to them. 

How long is Virgin Atlantic hold time?

Virgin Atlantic is a big Airline that always tries to keep its passengers happy by introducing new policies and services, and its customer service is one of the best services among them all. As the Airline is big, there are many passengers who call them, so it is possible that you have to wait on a phone call, so the average Virgin Atlantic phone hold time is 15-20 minutes. And sometimes you can connect with the Airline sooner too. As it depends on what time and season you are choosing to call.

What is the best time to call Virgin Atlantic?

If you want to call customer service, then the best time to call Virgin Atlantic is late in the night and early in the morning. As usual, the passengers didn’t call on the timing that is mentioned, so it will be easy to connect with the customer agent. Also, you will be able to ask more questions, and you can take more time with the Airline representative. However, if you are calling them in the high season, then you can find traffic in the mentioned time too. So, try to avoid calling during the high season. 

Why does it take so long for Virgin Atlantic to answer the phone?

There could be several reasons if you are facing a Virgin Atlantic call hold, as the Airline is known as one of the best airlines in the UK. That means a lot of travelers call them to ask their queries, and that increases the hold time. And the travelers have a lot of queries to ask, and they took a lot of time from the executive, and it might be possible that they have fewer representatives to attend the call. So, be patient while calling. 

How to reduce waiting time in Virgin Atlantic?

To reduce virgin atlantic wait times, you can choose some other methods like live chat, Email, or social media. It can be helpful for you to connect with them and get your queries solved. So, to learn other methods, you can stay on this page. 

Connect through chat: 

  • Land on to the official website of the Virgin Atlantic.
  • Now go to the bottom of the page and choose the help option. 
  • You will be able to visit the help webpage of the Airline.
  • Now at the right corner of the Airline, you will find a chat box.
  • Click on that box and start typing your query. 
  • And at last, tap on the send button.

Send a text message to Virgin Atlantic.

You can also take the help of the Airline agent by sending them a text message, and they will reply to you there sooner. To connect through a text message, you need to send them a message at 0344 472 9646. And you will get the reply in hardly 4-5 minutes. 

Ask for a callback 

You can also call for a callback, and the agent will call you at your preferred time. That can also be a suitable option if you want to connect with them soon and you want your answer to be solved. 

Is Virgin Atlantic's customer service number free?

Yes, the Virgin Atlantic customer service number is free. You can use that to contact them anytime at 1-800-862-8621, as the service is open 24/7.