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How do I talk to a live person at Philippine Airlines?

How do I talk to someone at Philippine Airlines?

Philippine Airline is a PAL holding Airline, a flag carrier airline of the Philippines. The airlines headquarter is located at the PNB financial center in Pasay. It is the first and the most Airline in Asia, founded in 1941. It mainly operates its flights from Ninoy Aquino International Airport, which is situated in Metro Manila. If any problem arises with your travel, you can contact Philippine Airlines customer service by using a toll-free number which is 1 (800) 435-9725 (talk 24/7), or call Pal Reservations Hotline (+632) 8855-8888 to connect with a live person. An executive will help you solve your queries by giving you the best solution. 

How do I call the PAL hotline?

Philippine Airline provides you with the Pal Reservations Hotline number on which you can contact the agent to get your queries solved. If you want to know the calling procedure of PAL, then you read the further points. 

Talk to a live person at Philippine Airlines by calling

Dial Philippine Airlines phone number 1 (800) 435-9725 (toll-free within US/ Canada)
Dial Pal Reservations Hotline (+632) 8855-8888

  • Then select your preferred IVR language by pressing 1. 
  • You need to press 2 if you have any changes in flight. 
  • Press 3 for cancellations or refunds.
  • Press 4 for seat selection. 
  • Press 5 for reservations. 
  • You can press the IVR number according to your query. 
  • And then, listen to the further and press the number accordingly. 
  • When the IVR agent asks you to connect press that number key and you will get an agent soon.   

How do I contact Philippine Airlines customer service?

If you need help from an agent with any query and the airline's official phone number is busy, Philippine Airlines provides the best service options by connecting you with great customer service. 

How can I chat with Philippine Airlines?

You can also use the live chat if you want to contact Philippine Airlines. This provides you the opportunity to convey your query through chat. To chat, you can follow the below procedure. 

  1. Visit the official website of Philippine Airlines. https://palwebchat-prod-1197-dev.twil.io/index.html
  2. Then go to the contact us option. 
  3. You will find a chat box at the right corner of the screen. 
  4. Click on that box and start chatting with the executive of Philippine Airlines. 
  5. You need to give them the related information of your problem thoroughly. 
  6. Then an agent from Philippine Airlines will connect with you. 
  7. And help you to solve your query. 

Note: Click on the link to join the chat with an agent.

How do I send a message to Philippine Airlines?

You can also send a text message to the philippine airlines WhatsApp number (+63) 998-951-4359 and ask your query. You can either ask for a callback, or they will come to you on the chat only. 

How can I email customer service the Philippines Airlines? 

You can also draft an email to the airline customer service with your query and send it to the Philippine Airlines Email at wecare@pal.com.ph for help. An executive from philippine Airlines will contact you via call, or they can also send you back the Email. 

How can I call PAL for free?

You can call Philippine Airlines toll-free number, 1 (800) 435-9725 to get any kind of help from the service agent. Follow the IVR formalities, your call can connect with the live agent of PAL customer service. and ask their query with them. 

How do I complain to Philippine Airlines?

Philippine Airline customer service always tries to give the best service, but sometimes, due to many reasons, passengers have complaints about the Airline service. So, do not worry if you have a bad experience with the Airline service. You can complain about it directly to the Airline's customer service. For that, you can use the online method or complain to them by using the  Philippine airlines' customer service number. To fill out a complaint form, you can read the procedure below. 

  1. To each out to the Philippine Airlines customer service, go to the contact us option. 
  2. You will find an option to fill out a feedback form. 
  3. You can click on that option and fill out the form. 
  4. An agent from the Airline will receive your feedback. 
  5. And they will work hard to give you the best service. 

What time does Philippine Airlines counter open?

For check-in, seat selection, or to add extra baggage, the Ninoy Aquino International Airport (NAIA) Centennial Terminal 2's counters open at 1;30 a.m.for domestic flight passengers and international flight passengers; the counters are open at 4;00 a.m so that passengers can easily check-in at the Airport before the departure and remains tension free. If you have any counter-related query, contact the Airline's customer service. The Philippine airlines' customer service hours are open 24/7 for their customers.