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Does JetBlue give compensation for the delay?

Does JetBlue give compensation for the delay?

Yes, JetBlue does offer compensation for flight delays, but only if the delay is due to a controllable irregularity. It means that the delay is within JetBlue's control and not due to weather, air traffic control, or security restrictions. If your flight is delayed for 2 hours or more due to a controllable irregularity. In addition, JetBlue offers the following types of compensation for delayed flights that you should learn about.

  • Travel vouchers for future travel on JetBlue
  • Refunds for unused portions of your ticket
  • Refund for appropriate expenses incurred as a result of the delay, such as transportation to and from the airport, meals, and hotel accommodations
  • The compensation fee will depend on flight delay length and inconvenience severity. 

How long can a JetBlue flight be delayed before compensation?

A JetBlue flight must be delayed by at least 2 hours from the scheduled departure time due to a controllable irregularity for passengers to be entitled to compensation.

How do I request compensation for the JetBlue flight to be delayed?

Are you looking to request compensation for a delayed JetBlue flight but don't know how to make a claim? There are a few simple steps you must follow:

  1. Check if you are eligible for compensation. JetBlue offers compensation for 2 hours or more delays if the delay is due to a controllable irregularity, such as a mechanical issue or crew shortage.
  2. Gather documentation with your boarding pass, itinerary, and receipts for any expenditure sustained due to the delay.
  3. Contact JetBlue customer service agent through phone, email, or online chat.
  4. Provide your contact information and flight details. You must also explain why you are requesting compensation and provide supporting documentation.
  5. Submit your claim. JetBlue will review your claim and respond within seven business days.
  6. Further, if you are eligible for compensation, you will obtain an email from JetBlue Airways between the seven days of your flight's scheduled departure. It will happen automatically, and there is no need to contact JetBlue.

Therefore, if you didn't get any email, you can contact JetBlue customer service seven days or more after your flight's scheduled departure to inquire about potential compensation.

Request compensation through compensation form: A traveler can easily request compensation by managing booking, therefore, follow the steps:

  • Visit JetBlue Airways and proceed to manage my booking
  • Add your booking details and last name
  • After that, you may seek the compensation option, tap on it
  • The compensation form opens, there you should bear out all the mandatory details in the form as per the requirements.
  • Confirm it by rechecking all the details and submitting it.

Request compensation through call: To request compensation for a delayed or canceled flight, contact JetBlue customer service at 1-800-JETBLUE (1-800-538-2583). You must provide your flight information and the reason for the delay or cancellation. And, soon the airline will process it and you will get it in your original payment mode.

What documents are needed to claim JetBlue delay compensation?

To claim JetBlue flight delay compensation, you will need the following documents:

  1. Boarding pass
  2. Ticket confirmation
  3. Any documentation of the delay, such as an email from JetBlue, a text message, or a gate announcement
  4. Carry charged receipts as a result of the delay, such as meals, transportation, or Accommodation
  5. Medical documentation, if you required medical treatment as a result of the delay
  6. Proof of lost income if you missed work or other essential appointments due to the delay.

How much should be reimbursed for a flight delay on JetBlue Airlines?

3 – 3:59 hours $50 credit
4 – 4:59 hours $100 credit
5 – 5:59 hours $150 credit
6 or more hours $200 credit 

Reimbursement is only available for delays caused by controllable factors, such as mechanical issues or crew shortages. Delays caused by uncontrollable factors, such as weather or air traffic control, are not eligible for reimbursement.