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Lufthansa Group Booking & Benefits | How does it work?

What is the Lufthansa group booking?

Lufthansa group booking consists of at least ten passengers traveling together entitled to seats with outbound and return tickets. Following are some of the terms and conditions of Lufthansa group booking:

Required group size: At least 10 passengers traveling together.

Applicable Route: From all airports in Germany, Switzerland, and Austria to all destinations within the SWISS, Lufthansa, and Austria airline route network served by Austrian Airlines, Lufthansa, or SWISS fleets. 

Payment: A credit card or bank transfer should be made within seven days of booking. An extra fee may apply if the payment is made using a Foreign credit card in Germany. 

Names: Each passenger's name should be provided at least 14 days before the flight's departure. If the deadline is crossed, a fee will be charged, and the booking will be canceled. 

Travel documents issued: Tickets will be provided 14 days before the flight's departure.

Rebooking of Flight: Flight rebooking is not allowed. 

Name Change: Change the name free of cost before the ticket is issued. If the name change request is made after the ticket is issued, a fee of 100 euros will be paid. If the name correction request is made because of marriage, no fee will be charged even if the ticket has been issued.

Cancellation and refund before the ticket has been issued: You can cancel 20% of the Lufthansa travel group before 14 days of departure. However, at least a minimum of 10 people group size is maintained. If these criteria are fulfilled, a full refund will be credited. If the cancellation request is made less than 14 days before departure, only the unused taxes and fees will be refunded. 

Cancellation and refund after the ticket issue: Only the unused taxes and fees will be refunded if the cancellation request is made after the ticket issue. 

How to book a flight ticket for a group of people with Lufthansa?

Lufthansa Group flight ticket requests can be made by submitting a request form to the airline at least 28 days before the flight's departure. The airline takes at least seven days to reply to you back. For this, follow the steps below:

  1. Go to the official website of the airline
  2. Click on the menu option.
  3. Choose 'Group travel and charter.'
  4. Now click on 'to group travel.'
  5. Fill out the group travel request form with information such as name, email address, departure, return date, airfare type, group name, number of adults, etc. 
  6. Submit the form.
  7. If your booking is confirmed, the airline will respond to you back. 

If you face any query or problem with group booking, dial the Lufthansa group booking phone number +49 69 86 799 799, and the airline's executive will connect to provide a solution. 

  • The Lufthansa group ticket can be booked 344 days before the departure for a trip that only uses Lufthansa flights.
  • The Lufthansa group ticket can be booked 344 days before the departure for a trip that involves SWISS and Austrian Airlines, provided the return flight is also the same. 

Is it cheaper to book a group flight with Lufthansa?

No, it is not true. The airline gives tickets at the best possible price. Lufthansa travel group tickets for concert tours, school trips, and team outings can be purchased. The group price is calculated independently of the lowest price online. The ticket price is calculated individually according to the aircraft's capacity and can be higher than the single-seat ticket price sold online. Whenever a flight ticket is booked, the number of available seats in the aircraft decreases. Therefore, the seat may be available for individual passengers at lower prices but higher for group travel. 

What is the advantage of group booking in flight?

Following are the Lufthansa group booking benefits. The airline gives a few special advantages to group booking passengers. They are charged one price per passenger and are provided with flexible terms and conditions:

Flexible terms and conditions: The group ticket can be canceled or modified within the predetermined time frame. Up to 20 percent of the reserved seat can be canceled for free before 14 days of departure. 

Quality service: Passengers traveling in a group receives the best services. They get special assistance at the airport, specific meals, etc. They are also given overnight stays and airport transfer facilities.

Single price for all passengers: The airline divides them into different seating options to fill their seats fast. The seating options include economy, business, etc. Sometimes, a different price is charged for the same seat type. However, a single price is charged in a group booking, regardless of the group size. 

How do I get a boarding pass for a group booking with Lufthansa?

To get a group booking boarding pass with Lufthansa, you should request the Lufthansa executive available at the airline's check-in counter at the airport. The boarding pass will be given both in printed and soft copy format. Use it to complete your group boarding with Lufthansa. 

How to perform the web check-in for a group reservation?

Web check-in for a group booking is not allowed. The passengers traveling in groups must complete their check-in at the airport check-in counter. The executive at the check-in counter will help you complete your Lufthansa group booking check-in and provide each passenger with a different boarding pass with the same itinerary and flight details.