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How do I speak to someone at Aeromexico?

How do I talk to a live person at Aeromexico? 

Aeromexico is one of the best flag carrier airlines in Mexico that provides all the services and features to our passengers. The airlines offer incredible assistance before or during your trip. If you need to get quick help, you can speak to a live person at Aeromexico by calling on the airline's official number +52 (55) 5133 4000 or 1 (800) 237-6639 (for US passengers) and get assistance 24/7.

Nowadays, phone call is the best and fastest method to communicate with the service agent without any hassle. So if you want to contact Aeroméxico by phone, below are the following simple steps you can use to get connected.

Get a human at Aeromexico by calling

To get a human at Aeromexico, you have to go to the airline's official website and then start searching for the contact us tab; there, you can get the official Aeromexico phone number.

  • Dial the Aeromexico phone number +52 (55) 5133 4000 to speak to a live person at Aeromexico

  • Dial the Aeromexico Mexico phone number 1 (800) 237-6639 (toll-free)

  1. Now, you will get connected with the virtual representative that assists you to communicate with a real person fat Aeromexico Airlines. 
  2. You have to follow all the instructions and IVR processes.
  3. Press 1 to select the suitable language to start the communication. 
  4. Press 2 for booking-related queries.
  5. Press 3 for flight changes and cancellations.
  6. Press 4  to get the information regarding the baggage. 
  7. Press 5 for refund-related concerns.
  8. Press 6 if you have any complaints regarding the airline. 
  9. Press 7 to talk to a human at Aeromexico to resolve all the queries. 

How do I contact Aeromexico customer service?

There are multiple ways that you can use to contact Aeromexico customer service, and if you want to get to know about all the process briefly, then read the below-mentioned services and follow all the steps correctly:-

Via live chat- there are the best ways that you can use to start the conversation with them and if you want to get connect with them through the Aeromexico chat support, then below are the following mentioned:-

  • Initially, you have to go to the leading website of the airline
  • Then start searching for the help option. 
  • When you open that, then find the message us tab and click on it. 
  • Now, you are able to get the live chat now option, where you get to connect with them and start the chat to resolve all the queries that appear. 

Official email address- It is also the best way to communicate with the Aeromexico customer service agent. If you need to use Aeromexcio email support follow the mentioned steps:

  1. Go to the official website of Aeromexico.
  2. Then open the contact us page
  3. Explore that to find the email id and when you get that
  4. Compose a new message with all the queries. Also, you can attach any document that you need to send them which is related to issues you are experiencing. 
  5. Lastly, you have to wait to get a response from them and fix the problems. 

Social media handle- If you want to connect with Aeromexico customer representatives, then you can quickly get contact them through the social media handle. There are different platforms that you can use to message them and send any queries to resolve. If you still need to be connected to them on their official social media handle, then below are the following links that redirect you to their official pages. Then you need to wait to get the response; the waiting time for customer services to respond depends on their online status; if they are online, then you will get the response within 5 minutes, and if they are offline, then you need to wait for some more time. 


How do I contact Aeromexico through Whatsapp? 

You can also connect with customer service through Aeroméxico's WhatsApp help. Get the official Aeromexico WhatsApp number which is (55) 5133 4000 and you can directly send them all the queries you need to solve and correctly follow all the steps to solve the problem.

How do I call Aeromexico from Mexico? 

Suppose you are in Mexico and you want to get a live person at Aeromexico; then you should dial the Aeromexico Mexico phone number to connect with them quickly:

  • Call +52 (55) 5133 4000 (within Mexico)
  • To select the preferred language, then press 1
  • For general information, press 2
  • If you want to cancel or make changes to tickets, then press 3  
  • To get connect with Aeromexico customer services from Mexico then, press 7 

What are the Aeromexico customer service opening hours? 

The Aeromexico customer service hours are 24 hours and they are available to assist their passengers. 

Customer opening time:

Monday to Friday, 7 am to 9 pm, and Sat-Sun, they are available from 9 am to 9 pm. 

To instantly contact them without waiting, you have to connect with them at midnight and at midday; at this time, the hold time is less, and you can easily reach them and instantly get the troubleshooting ways to fix the issues you are facing while booking and cancel the flight ticket. 

How can call Aeromexico customer service for reservations? 

If you want to get a live person at Aeromexico to make a reservation, then you need to call on the Aeromexico reservations phone number which is1-800-237-6639 ; below are the following that you need to follow them accurately and make the reservation of your flight seat:-

  1. Dial the Aeromexico reservations phone number:1-800-237-6639 to reserve the flight ticket.
  2. After that, you will get connected with virtual customer services, and then some instructions will appear, which you need to follow correctly, as also the IVR process. 
  3. Press the 1 button to the preferred language.  
  4. Press the 2 buttons for reservations and cancellations.
  5. Press the 3 buttons to make changes to the flight.
  6. Press the 5 buttons to talk to a person at Aeromexico for reservations. 
  7. Now, to make the reservations provide them with all the information that is needed and confirm that. 
  8. Lastly, when the reservation is completed, then you will get confirmation messages on your registered email address and contact number. 

Where is the Aeromexico headquarters? 

Aeromexico Airlines' headquarters is located in Mexico City, Mexico. If you are experiencing any kind of issues, then you will get connect with them instantly through their head office and send them any queries to fix that. When you are not able to communicate with them through any of the online and offline methods, then you can send them by entering the location. 

Is Aeromexico Terminal 1 or 2 in Mexico City? 

Yes, Aeromexico operates both terminals 1 or 2 in Mexico City. So that they provide more connectivity to their passengers and provide all the services to them. When any passengers wanted to check-in to the airport and arrive instantly, then directly go to their terminal without any hassle. To know the distance between both terminal 1 and terminal 2 then, its distance is 3 km, and the travel time is if the aerotrens travel is 45 km/ hr, then the travel time is 5 minutes. But the approximate time that it takes to travel is 10 minutes. 


Important Links:

How do I cancel a flight on Aeromexico?
How do I change my flight on Aeromexico?
How can I get my money back from Aeromexico?