Can I get my money back from Turkish Airlines?
Often passengers are confused about refunds when they cancel their flight tickets. If you are flying with Turkish Airlines, you should not worry because Turkish Airlines refunds the ticket price back to the customer. It is just some small steps ahead to get a refund.
The online process to get a refund on Turkish Airlines
Applying for a refund from Turkish Airlines online is one of the best approaches to getting the refunds back. These are some procedures to apply for the refund which you may consider:
- Go to the official Turkish website. https://www.turkishairlines.com/
- Tap on the Manage booking option.
- Enter the reservation number and last name
- Click on the Retrieve booking tab.
- Select a Turkish flight that you wish to cancel.
- cancel your flight and pay the applicable charges.
- select the Get a refund option from the drop-down menu.
- wait for a confirmation and wait for 7 to 10 business days
Go through with the Turkish Airlines refund policy
Certain policies govern whether you get a full, partial, or no refund. If you get a partial refund, the money you get against your refund request also depends upon the Turkish Airlines refund policy. However, some rules may change with time. To know the policies go through the steps mentioned below:
- You must cancel the ticket within 24 hours of the booking to get a full refund from Turkish Airlines.
- If you cancel the ticket after 24 hours of booking, Turkish Airlines may deduct a cancellation charge from the ticket price, and the rest of the amount will be paid back to you in the specified time.
- Suppose Turkish Airlines cancels the flight due to weather conditions or unplanned circumstances. In that case, they will arrange a substitute flight for the passenger shortly after the departure time of the previous flight.
- Suppose Turkish airlines cancel the flight, and no substitute flight is operational till the next morning. In that case, Turkish Airlines will provide extra accommodation, and another flight booking will be made by Turkish Airlines for you.
How long does Turkish Airlines refund?
Getting a refund from Turkish Airlines may take time. The timing to accomplish the whole process depends on several factors. When you cancel the booking and submit the refund request, the Turkish airline refund process begins. The process depends upon the method you choose to get the refund or maybe timing or upon the different situation. It may also depend upon your bank. Scenarios that can happen for a refund are listed below:
- After initiating the refund process with Turkish Airlines, it may take up to 7-10 working days depending on your bank and time if you want money directly in your bank account.
- If you want the money in cash or cheque, you might have to wait for 24 working days.
- In case you have applied for a nonrefundable refund in usual cases, it may take more than 24 days to get the refund.
- If you have used a credit card, then the refunded amount will be directly added to your bank account.
How much is the Turkish Airlines cancellation fee?
Although Turkish Airlines gives full money if you cancel the ticket and come under a refund policy, they may charge you a cancellation fee under certain conditions. It will be taken from the ticket price. It depends on certain conditions like the timing of cancellation from the booking time or the type of booking you have done like business or economy class. The cancellation fee usually ranges from $100-$400.
Do Turkish Airlines have a 24-hour cancellation policy?
Yes! Turkish airlines have a 24-hour cancellation policy. They let you cancel the flight ticket within 24 hours without charging a single penny.
Can I get a full refund from Turkish Airlines?
Yes, you can get a full refund on Turkish airlines, but you must have to fall under the right categories mentioned in the Airline’s refund policy. Like if you cancel a flight within 24 hours, the flight got canceled by Turkish Airlines itself, canceled due to bad weather conditions, and canceled due to covid.
As mentioned above, Turkish Airlines' refund time depends upon time and situation, and passengers don’t have to worry about their refund. If you still have any doubts you can contact their customer service by dialing the Turkish Airlines phone number 1 (800) 874-8875 and ask for your all refund-related concerns. The customer service person is always available for passenger help.
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