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How do I get a hold of WestJet?

How do I get a hold of someone at WestJet?

Do you have a few questions to ask officials before purchasing a flight ticket? If yes, and you like to get a hold of a person at WestJet Airlines, you can follow the calling process to connect with customer service.

Get a hold of someone at WestJet by calling

Dial the contact number: 1-888-937-8538
Attentively listen to the commands,
Press 1 for a new flight booking,
Press 2 for existing booking queries,
Press 3 to connect with an official for your questions,
Wait on the WestJet hold time assigned on the call
In the meantime, your call will meet with an official to resolve your issue.

If the WestJet Airlines phone hold time is very long, and you are required to connect instantly with a live person, then you must switch to the other medium to contact customer service.

Instant ways to contact WestJet agent

Live Chat

You can pick the live chat medium for starting a conversation with a WestJet person who can give you the answer to your queries. You may ask multiple questions online and get the solution to each question. The steps for talking with an official on the live chat are as follows:

  • Sign in to the website of WestJet.
  • Look at the bar present at the bottom of your screen,
  • Click the icon of Chat in the bar,
  • A window will pop up with a Start Chat button,
  • Use messenger or continue as a guest to connect with a person,
  • An official will join the live chat with you,
  • Now type your queries and send them to receive the answers online.

How long are call waiting times for WestJet?

Generally, the hold time is 5-10 minutes at WestJet, but these days the current WestJet Airlines hold time extends to a maximum of 72 hours. After the pandemic, more and more people are flying to various destinations and contacting customer service as few policies have been changed after COVID, so the passengers require to obtain all the information for a better journey.

What is the best time to call WestJet?

If you want to call WestJet customer service and have a discussion with their office for a better understanding of your issue, then you may know the best time to call. You can contact customer service early in the morning or at midnight, customer service gets a few calls at these times, and you will get an official instantly. So to avoid WestJet airline's long hold times, avoid calling between 10 am to 9: pm, as it is the peak time.

Why is the WestJet phone wait so long?

The WestJet customer service hold time is sometimes longer due to the higher call volumes and fewer officials available who can provide support. To avoid the long hold timings, it is better to use alternate options for connecting with WestJet officials.

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